The surgeons and staff at Rockwall Surgical Specialists have had the privilege to provide surgical care to the residents of Rockwall, Rowlett, Greenville, Terrell, and Forney, Texas for more than two decades. During that time, the practice has grown to include five surgeons: Dr. David Ritter, Dr. Ashley Egan, Dr. Jon Harris, Dr. Joshua Mark, and Dr. Brittany Story. They’re all experts in laparoscopic and robotic surgery, which are both minimally invasive surgeries that give patients the advantage of less time in the hospital, quicker recovery, and minimal scarring.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.