OakBend Medical Center’s Williams Way Hospital Campus is located on Southwest Freeway in Richmond. Williams Way is a full-service acute care hospital and is home to unique health care programs in Fort Bend County including the only No Wait Emergency Room, and the most advanced Neonatal Intensive Care Unit (Level II). Our award-winning Labor & Delivery department calls this campus their home.
As the last remaining independent nonprofit hospital in the Greater Houston Area, our mission is to provide exceptional, compassionate health care for our community, regardless of ability to pay. Our commitment extends beyond our hospital doors as we partner with the community to ensure a healthy future for generations to come.
Location
OakBend Medical Center - Williams Way Emergency Room
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.