H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 23500 Circle Oak Parkway in Richmond, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Pharmacy reps sounded very condescending on the phone. She couldn't be bothered to share my Rx number and couldn't wait to get me off the phone and asked me to call the Dr. instead. Drs office has told me the prescription is confirmed to be at this HEB. This is not the first time this has happened. The staff at this pharmacy acts like customers are a burden. If this is how you treat customers, maybe they should find another line of work.
JM
Justin Massie
Aug 8, 2026
5.0
Always fast. Even when you go inside and wait in line. They'll open a 3rd register.
LH
Lin Heathcock
Aug 7, 2026
5.0
Love this store. Always clean, stocked & friendly.
MP
Minerva Perez
Jun 14, 2026
1.0
Today, I picked up my medication at the pharmacy. I said hi to a pharmacy clerk named Candace. no response, just a blank stare. 2nd time, hi, how you? Again no response, just a blank stare. 3rd time, Hi how are you? With a monotone voice, Hi. This the second time I’ve had a rude encounter with her. The first time she was trying to stare me down while I was a different clerk. I had to stare back at her and ask her if she needed anything. She acts as though she dislikes her job because she has to be there. No personality at all. I had two items and she refused to allow me to pay for them there, two items.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
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