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Brand Certified

H-E-B Pharmacy

2.4
(126 reviews)

Business Details

10161 W Grand Parkway S, Richmond, TX
77407, United States
(832) 612-5892
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 10161 W Grand Parkway S in Richmond, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
10161 W Grand Parkway S, Richmond, TX
77407, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
9/7/20268:00 AM - 8:00 PM

Reviews

2.4
126 reviews
5 stars
40
4 stars
4
3 stars
0
2 stars
3
1 star
79
  • AR
    A R
    May 14, 2026
    1.0
    Extremely slow service at the pharmacy
  • LC
    Lori Cohee
    Sep 27, 2022
    1.0
    Very unorganized, ridiculous wait times. Don’t call you if there is an issue with your prescription. We have had issues 3 times this week! Being told the medication for my prescription isn’t scheduled to come in until Thursday (3 days) but was not going to call me and tell me. I had to ask her to double check if they have it or please transfer my prescription to another store. She came back on the phone and said “oh we have some”. Was told they only have the brand version of my medicine so my copay was higher. Paid for my medicine and she actually gave me generic, which is what I asked for. Just a completely miserable experience dealing with this location. The list goes on.
  • MI
    Melissa Ingles
    Dec 31, 2021
    1.0
    I switched from CVS because the service was awful and figured H-E-B would be better. I should have checked the reviews. 2.8 stars overall is being generous. The staff is extremely rude, they do not communicate amongst themselves and medications that take other pharmacies (yes even CVS) 20 mins to an hour to fill, take this pharmacy 4+ hours. I will be making a complaint to the board, H-E-B and any other place I have to.
  • BT
    Bryan Tindol
    Nov 12, 2021
    1.0
    Waited in line for 30 minutes for them to refuse to sell me insulin syringes despite having an insulin prescription. I've never once not been able to buy them. Rudest lady I've ever met
  • MA
    Muhammad Alam
    Jul 24, 2020
    5.0
    Excellence service, very caring, kind hearted people

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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