Medical City Plano is a full-service, acute care hospital with over 1,700 physicians representing more than 70 medical specialties and subspecialties. Known for our commitment to delivering high-quality care, we offer Magnet® designation for nursing excellence, a Level I Trauma Center, an ABA-verified Burn and Reconstructive Center, a Level IV Maternal Care Center and a Level IV NICU. Additionally, we've been named the "Best Hospital to Have a Baby in Collin County".
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.