Kroger Pharmacy

Reviews

• JN

  Jennifer Nance

  Mar 10, 2026
  5.0
  This pharmacy is always nice kind and professional to me 😊I won't even go to another location bc they are better than other pharmacies I've gone too .Thank u
• LL

  Luke Lyons (Michael Lyons)

  Feb 27, 2026
  1.0
  If you are looking to fill prescriptions that you NEED in order to function, don't send them here. I had a doctor send an extremely important prescription that I desperately need to this location. The following day, I went to see if it landed and to get a price check. After asking my name and date of birth and fumbling around in the system for several minutes they said they had no information regarding my prescription. I showed them my prescription on the quick MD app, after which they magically found it somehow. They quoted me a price higher than I expected, so I attempted to get the prescription filled at another location. I was unable to do so due to unrelated circumstances, so the following day I came back to Kroger to just pick up the prescription at the price they quoted the previous day. Same deal - they couldn't find the prescription until I showed them my app. After they finally found it, they let me know that they did not have the medication in stock and would not have it in until Monday at minimum. (It is a Friday and this is a medication I need to take twice daily.) I had called them earlier in the day and requested a 4:30 p.m. pick up time for my medication. It was confirmed in their automated system. Where did it go? Was it ever there? Zero compassion from the person at the pickup window, I even picked up a little bit of humor in his expression. I'm glad my existential dread and anxiety brought you a little bit of joy. I otherwise love my local Kroger, but this pharmacy is run by kindergartners. STAY AWAY!!!
• RK

  Rhonda Kopischke

  Feb 25, 2026
  2.0
  We switched to this pharmacy from the Kroger on Cullen due to errors and poor communication. This one is no different. I ordered 4 refills yesterday. My husband picked up 3 today without knowing better. I called to find out where the missing one was. I was on hold for so long, I had to hang up. No explanation, no communication. I had my husband call back. Apparently, they were out of my RX and need to order more. They just never mentioned it. Incompetent
• JD

  johnny duckett

  Jul 5, 2024
  4.0
  What I wanted, they had. Courteous.
• KE

  Kate Edwards

  Nov 28, 2017
  2.0
  The only reason this review is not one star is because when I do interact with the staff and the pharmacist they are very nice and friendly. However, helpful and organized, they are not. Will be definitely be sending my refills to a different location after this. Otherwise terrible service. They would say that they could fill prescriptions, then I would wait the hour for them and they wouldn't have them filled when I would go back to get them. They would then "check on" the prescription I would wait another hour before they would tell me they didn't even have the medication in stock and I would have to wait another 24-48 hours for them to fill it. This happened at least twice. There were other times there would be an issue with a medication and they told me 4x that they would call me back about the issue. Never once received a call or any notification about the status of that refill. I had to either call myself or go to the pharmacy to check on the status. Once it took me 4 days to get a medication. Even now I called about an auto-refill that was supposed to happen 2 days ago that I got no notification for and was told that the system had reset itself and I have to come in to put myself back on the notification list. However, I was never notified that that might be an issue.

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