St. Luke's Health - Pasadena Emergency Center is a department of St. Luke's Health - Patients Medical Center, bringing high-quality emergency services to people of all ages. Our ER is open 24 hours a day, seven days a week to help you or a loved one get back to better health. Our team of emergency physicians, emergency-trained nurses, licensed radiologists and laboratory technologists are here to help patients return to health.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.