Family Smiles of Palestine offers a family-friendly, adventure-inspired dental experience in Palestine, Texas. From the moment you walk through the doors you’ll be greeted by a beautiful Palestine-themed lobby with playful décor and a team committed to making dental visits fun and relaxing. Our practice serves patients of all ages, offering everything from routine cleanings and fillings to orthodontics and anxiety-friendly care. We accept Medicaid, CHIP, most PPO plans, and offer a savings plan for families without insurance, making quality dental care accessible for everyone. Located in Palestine, the team takes pride in creating a warm, welcoming environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.