H-E-B Pharmacy

Reviews

• JJ

  Jack

  Apr 24, 2026
  1.0
  I don’t like being rude but I don’t know how i could write this review without being rude. First off. The drive thru is actually insane 45 minutes to an hour wait should not be acceptable! Why are people getting meds because they are sick or they depend on them. So 45 minutes isn’t cutting it! Second off the attitude of the workers is incredibly insane. The lady with the face piercing gots to go honey. Her attitude is sour and ugly. In the drive-thru there’s a sign that says large vehicles keep to the right or something and there was a few small cars that didn’t keep to the right mind you there is already about 20 cars in line and no one typically cares and I’m overhearing the lady with the face piercing telling this sweet young lady in a small car. After she just helped somebody in a small car in the right lane tell her to have to go back around into the small car lane that was insane to me. She was already at the window and she was wasting more time. She could’ve helped that lady and helped the line move along, but she didn’t. and with us she was too incompetent on how to figure out how to put in a good RX code and she was trying to rip us off by telling us that she put in the good RX code and she never did. She didn’t understand or something. She needs to go do something shes good at. Then there was like 3 diffrent people helping us after her because she couldnt handle it i guess. Next up we had the manager shes ridiculous as well saying our order isn’t ready we have to drive back around you. We were already sitting there for 45 minutes and we were not saving time by any means. Next up we finally dealt with someone with brain cells who put our good rx code in. Then we got dealt the sloth. This lady is the sole purpose for the slowness of the H-E-B pharmacy. I didn’t get her name, but she had long gray hair and bangs and a little bit of that attitude as well. I didn’t appreciate it because these customers are the reason they have their job. I will not be coming back. I’m going to have my prescriptions transferred to CVS. The gray haired lady was ridiculous. She put my license in a bag and my credit card that I used to pay for in another bag and my prescriptions in different bags and she was just Dilly Dalliying around. She also needs to go find a job. She’s good at or maybe retirement. This place sucks!
• CM

  Casey Mayfield

  Apr 21, 2026
  5.0
  We have used all the other pharmacies and HEB has been the best. Meds in stock, filled quickly, the staff are so nice and helpful.
• HR

  Hucias ramon

  Jan 4, 2026
  1.0
  When a place says they open at let’s say 8am you expect for them to be open at that time but these people still make you wait another hour before they can attend to the first customer. Shouldn’t they arrive an hour earlier to get everything prepared before they’re officially open?
• RD

  Ronald Dominguez

  Dec 12, 2025
  1.0
  I called to ask a simple question and received attitude right off the bat as if I personally did something to this woman. She gave me my answer and HUNG UP ON ME.
• SB

  Stephanie Boswell

  Feb 20, 2023
  4.0
  There always fast and super nice

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