H-E-B Pharmacy

Reviews

• YG

  Yadira Gonzales

  Oct 14, 2025
  5.0
  Siempre un excelente servicio.
• DD

  Donald

  Jul 30, 2024
  1.0
  Was notified at 9:00 in the morning that a prescription was being called in to pharmacy. Went there @ 5:30 in the evening after a long day and was told that the medication wasn't in stock. Why not a courtesy call from the pharmacy? The person at the desk was not apologetic or anything. HEB pharmacy has gone down hill.
• HD

  H D

  Aug 9, 2023
  1.0
  NO STAR!!! Horrible customer service!!! Being a clinician, I can just imagine how my patients go through. Prescription was sent since this morning. No notification from pharmacy that medicine is not available and I drove from my workplace in edinburg all the way to this pharmacy only to be told that it is not available??!!! It is almost 4 pm. At least some decency and courtesy on this pharmacy’s end to notify the customer about the med status so no time, energy, and gas are wasted!!! Especially in this excruciating hot weather!!! Pharmacy tech first states 1 to 1 1/2 hour wait then comes the pharmacist stating med is not available until tomorrow. So if I listened to the pharmacy tech, another 1 1/2 hours wasted?!!! HEB admin: have a process in place and implement it!!!! This is horrible!
• SG

  Sylvia G

  Sep 15, 2021
  1.0
  Honestly if I could give a -5 star I would! it's been such a horrible experience since we moved to mission... this H EB is just bad, they take forever in the pharmacy. we just spent 30 minutes on the drive-through pharmacy waiting for one car in front of us which is absolutely unacceptable and then the curbe side is worse, honestly they don't give you more than half of the items that you asked for.. they've never notify cancelations and you will probably never find out if they refunded the money at all we are frustrated and have been trying to contact management and they never answer the phone, so there's really nothing to do about a very poor service on one of the H EB's that is supposed to be in the best areas of townpicking up it's really bad they don't give you half of the items they do not notify you by cancelations and you will probably never find out if they refund you the money that you paid on the curbside either way so at this point honestly I'm going back to the HB on fire which is where we use to shop and we don't have any trouble there management socks I try to reach them they never answered the phone so there's really nothing to do about a horrible service in 1 of the best areas of town
• OA

  Omar Almaguer

  Dec 29, 2020
  1.0
  Frustratingly slow

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