St. Luke's Health - Memorial Lufkin is home to the largest emergency department in East Texas, with 32 private rooms, dedicated imaging and lab services, and expert emergency staff. We're the area's first Joint Commission Certified Primary Stroke Center, with board-certified neurologists and neurosurgeons offering full-spectrum stroke care. We've been recognized by the American Heart Association with the Stroke Gold Plus Award and have earned the HeartCARE Center National Distinction of Excellence from the American College of Cardiology since 2018 - making us the second hospital in Texas and ninth in the nation to receive this honor.
Location
St. Luke's Health - Memorial Hospital - Lufkin, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.