The Joe W. Elliott Hospitality House offers lodging to patients and their families who are undergoing medical treatments at local hospitals. Guests have access to oversized rooms and private baths with amenities that make it feel like home, including a public laundry area and kitchenette. The Joe W. Elliott Hospitality House offers affordable lodging, with rates starting at $25 per night for patients and families, and $45 per night for medical professionals.
Location
Joe W. Elliott Hospitality House - St. Luke's Health Memorial - Lufkin, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.