Wave Healthcare is a top-tier pediatric DME in Texas, and we are proud to offer the best In-Home Respiratory and Nutritional Services for children. We are dedicated to providing clinical expertise through the services of our Respiratory Therapists (RTs). Our RTs in Lubbock will support your child through education of respiratory medical equipment for family members and caregivers. This includes regularly scheduled visits and collaboration with clinicians, community caregivers, and families, all of which are vital to your family's success in a homecare environment. Since opening this branch of Wave Healthcare in February 2013, we've had the honor of serving hundreds of families in the Lubbock area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.