The Lubbock team is a spunky group that strives each day to provide high quality clinical home care for medically fragile children. Our team works extremely well with one another to deliver the best customer service possible for patient families and staff. We seek to offer the best possible pediatric home health experience for Lubbock and the surrounding areas we serve in our three-hour radius! We pride ourselves on communication, compassion, and dependability.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.