At Hospitality Health ER (HHER), your comfort and well-being come first. Our state-of-the-art facilities in Longview, Tyler, & Galveston are full-service ERs open 24/7 and staffed by experienced, ER-board-certified emergency physicians who deliver prompt personalized care ranging from minor emergencies to trauma. The Hospitality Health ER team provides compassionate, high-quality emergency care for a comprehensive range of medical services. We process all commercial insurance , no Medicare, Medicaid, or Tricare. Hospitality Health 24-Hour ER is located in Longview across from Longview Mall. Every medical emergency from cardiac arrest to broken bones — is treated by our team of elite, ER physicians. This isn’t like any other emergency room!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.