Pure Barre

Reviews

• KM

  Krystal Aguilar Matari

  May 5, 2026
  1.0
  I strongly recommend thinking twice before signing up for a membership here. The cancellation process has been extremely frustrating and difficult to navigate. There is no reliable way to reach someone directly—communication is primarily through text, yet they require a 30-day written notice via email to cancel. Even after completing the full 12-month contract and submitting the required notice, my cancellation has still not been processed. It feels as though my communication has been ignored, and there has been little to no accountability. It took over a month just to get in touch with the owner, and despite that, the issue remains unresolved. In the meantime, I’ve continued receiving messages about past-due payments. Beyond the administrative issues, the overall environment was disappointing. The atmosphere felt cliquey, and as a new client, I did not feel welcomed. There also appears to be inconsistency in how clients are recognized and celebrated, which further contributes to an uninviting experience. Overall, this has been a very frustrating experience, and I would not recommend joining based on both the customer service and community atmosphere.
• MM

  Mackey

  Mar 5, 2026
  5.0
  Excellent workout to build muscle, lose fat and improve strength without the typical cardio.
• MM

  Michele

  Jul 18, 2023
  1.0
  Tried to cancel. There is no such thing. Call or text. No one responds unless they want you to join. They are the worst
• SL

  Serena Lamar

  Jun 15, 2021
  5.0
  Excellent workout! Staff always nice and non-judgmental and friendly. Clean and socially distanced
• RR

  Raquel Rivas

  May 6, 2021
  5.0
  Love this place. Been going for almost a year now. I’ve lost 20 pounds! The instructors are amazing. Kim and Denise and Kacie will whip you into shape. Great ladies here. Highly recommend.

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