St. Luke's Health - Brazosport Acute Rehab Unit in Lake Jackson, TX, is an acute rehabilitation provider, which means it must provide 15 hours of therapy per 7-day week, per Centers for Medicare & Medicaid Services guidelines. This is typically offered for 3 hours per day, 5 days a week. Acute rehabilitation providers are highly specialized in getting individuals back home and functioning at their best possible level. Services provided/offered: Physical therapy, occupational therapy, speech therapy, private rooms, dining room, rehab physician (Neurologist - Dr. Lyndon Barnwell), 24/7 nursing care, social services
Location
Inpatient Rehabilitation Services at St. Luke's Health - Brazosport - Lake Jackson, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.