La Grange Vision Center

Reviews

• EV

  Ed Vargas

  Jun 15, 2026
  1.0
  I waited a while prior to posting a one star review, because the doctor is amazing and we do enjoy her services. However, the optical office is in shambles. They are constantly understaffed and surprisingly rude. They charged me for a year of contacts for only one eye. I only learned this when picking up the set I had purchased months before. Now, we have to purchase an entire year of the other eye due to their woeful lack of communication. One star, this place is circling the drain. Sad, because the doctor is top notch
• BB

  Barbara Baganz

  Jun 12, 2026
  1.0
  I spent $1400 between my eye exam and three pair of glasses. By the way, I bought the frames somewhere else. It took one month to get them, and then only one of the three were correct. They sent them back. One month later and numerous phone calls unreturned, I finally got someone to meet me. One was STILL wrong. It has been three months. Phone calls are not returned. I’ve never seen anything like this.
• FR

  Frank Rangel

  Jun 10, 2026
  1.0
  I indicated on their form they asked me to fill out that I was covered by Medicare but discovered when I picked up the eyeglasses that they hadn’t used my exam coverage on the bill. They said that nothing could be done. It took three weeks to get the glasses.
• JR

  Jeffrey Reich-Hale

  May 27, 2026
  5.0
  There is literally never a time that I have not had a wonderful experience with Dr. Thomas and her entire team. They are absolutely super helpful and they make sure they do their best for you.
• HT

  harry troutman

  May 18, 2026
  1.0
  I give this place a -10 but unfortunately you have to give them at least one or you won't be able to post I tried giving them no starsdo not recommend this place at all they never answer the phone that say it's because they're always short-handed spent over $400 for glasses that was not correct social security requested a copy of my eye exam and they have never received it so they called me and then I called The Grange vision center and they gave me this big line of crap saying they can't do it without a whole bunch of other paperwork done and when you first have a visit they are just polite and sweet and nice but as soon as they have your money they just turn into monsters very rude very uncaring very unsympathetic at all this absolutely has to be the worst place I have ever done business with in my life and I've done business with some pretty shity companies in no way will my family ever do business with this company again and as far as any phone calls don't make no phone calls there because you will get attitude very bad attitude I have seriously regretted going there since the day we got our glasses which took a lot longer than what they was supposed to and what they said they was going to do yourself a favor go somewhere else don't put yourself through this.

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