Killeen Medical Clinic

Reviews

• LN

  LaDonya Nelson

  Jan 17, 2024
  5.0
  My husband and I went in and the staff was awesome. Sheena was great. Also Mrs. Alesha was awesome. They listened to me and my husband's concerns. The wait was long but worth the wait.
• MK

  Marcella Knight

  Jun 29, 2021
  1.0
  I went in on 3/24/21 and paid $300 cash for all these test that I didn't need. My reason for the visit was my blood pressure. All test were negative except some breath test. 2 days later the Dr wants $80 to discuss my results, I refused to pay and wanted to leave because I paid for test I shouldn't have to pay for my results. He then writes me a cocktail of scripts that I pay out of pocket for including a 2 month supply of blood pressure meds but will not refill my blood pressure meds because I can't afford to come back to him. I've been without the meds he claims I need to keep my blood pressure under control since may 24th. This is not right or fair and I'm seeking legal counsel
• AL

  Alexandria Lorenzo

  Nov 9, 2018
  1.0
  Horrible experience. Incompetent staff at front desk, especially Carmen, the referral specialist. My husband had an appt late September to get a referral for an Oncologist. We were told to expect a call for an appt in about two weeks. Long story short, we waited over a month, no one called us, but I called the clinic 3 times and was assured each time that it had been submitted to his insurance and awaiting approval. After the 3rd time calling the clinic, I called my husbands insurance company and found out that nothing had been submitted for him after all. I went back to the clinic and spoke to Carmen again, in person, and she assured me, again, that she was submitting it right now. I said to her "You told me it was submitted 2 weeks ago," to which she simply replied "it didn't go through." She then wrote a phone number for an oncologist and told me she would fax over the paperwork (his referral) and that I can call them next week. No apologies or explanation. I am appalled at the unprofessionalism and lack of empathy we received at this clinic. My husband needs a biopsy, this is a serious issue and Carmen obviously didn't care about his well being or our situation. If you are looking for quality health care and staff who actually care about you and your family, do not go to this clinic because you wont find that there. *UPDATE 11/15/18* Carmen gave me a bad phone number for the Oncologist!!!!! I called that number multiple times from 2 different phones and every single time it said that number was out of service! Thanks for wasting our precious time, CARMEN!!!! I pray for all of the sick folk who are "helped" by you in the future.

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