H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 300 Main in Kerrville, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
My only complaint is the drive-thru. While this was intended to be a convenience it misses the mark. 1) There are long wait times. HEB, consider using the drive-thru exclusively for pickup and drop off. Not for changes in meds or re-ordering. Consider this upgrade: Just as HEB takes out groceries, you can also take medications to the parking lot to customers who otherwise create long wait-times. Thank you for your attention.
DS
Denise Stroud
Jan 12, 2026
2.0
Moving my pharmacy needs to Walmart.HEB simply doesn’t care about customers. I only have 3 meds per month and they screw it up EVERY time. Wrong meds, won’t charge insurance, won’t refill on time. Pharmacist will not talk to me, talks to tech then tech talks to me, pharmacist is THREE feet away and will not make eye contact.
AW
Amanda Willis
Dec 31, 2025
1.0
Drive thru is the worst one designed in all of history. Id almost guarantee it. There's no way to get out once youre in the line and trying to find a parking spot to go in takes just as long. Really this entire heb layout was given no thought whatsoever
MB
Matthew Butler
Oct 26, 2024
1.0
The absolute worst pharmacy experience I’ve ever had… and not only once.
These people are consistently awful at their jobs and careless with other people’s time.
Especially the “I’m so cool” dude with glasses at the big HEB.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
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