H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1621 Mason Road in Katy, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I have never had anything but excellent service at H‑E‑B pharmacy. Employees are patient, helpful, and kind. Those who have negative experiences should assess their own behavior and attitudes. Life is a mirror. You get what you give.
JB
Jean Barrios
Jun 18, 2026
1.0
Today, June 19, 2026, I made a pre-ordered refill. A young man attended to me at the pharmacy around 10:00 AM. He told me to wait 15 minutes, I waited 25 minutes, and when I returned, they weren't ready. Another young woman attended to me and said, "Give me 10 more minutes." I returned, and they still weren't ready. Finally, another woman attended to me and said, "10 more minutes." I returned, and they still weren't ready. This is disrespectful to the customer; the service is terrible at that time. I am complaining about the wasted time. Please correct these bad practices. This was my second visit, same day, same time, with the same people. Horribly irresponsible.
CR
Carmen Rocha
Jun 8, 2026
5.0
Buen precio en las medicinas
SF
Sandra Forest
Jan 25, 2022
4.0
Slow service
EB
Elle Bakes
Oct 18, 2019
1.0
The pharmacy at this location is incompetent at best. I had to switch pharmacies in my first trimester because they couldn't handle filling life saving INSULIN, misplaced scripts that were sent and had 4 files on me so nothing was getting done properly. I have no words for this level of incompetence and feel they need to be reported as my life and the life of my child depended on this medicine. Usually HEB has it together, not this location though.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
Where is H-E-B Pharmacy located?
H-E-B Pharmacy is located at 1621 Mason Road, Katy, TX 77450, USA.
What are the H-E-B Pharmacy hours of operation?
Monday to Friday from 8:00 AM to 8:00 PM; Saturday from 9:00 AM to 6:00 PM; Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccinations and do they require appointments?
Yes, H-E-B Pharmacy provides COVID-19 vaccines and accepts both walk-ins and appointments for vaccination services.
How can I get more information on COVID-19 vaccines from H-E-B Pharmacy?
Visit https://vaccine.heb.com/ for the latest information on COVID-19 vaccine phases and FAQs.
What payment methods are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy provide delivery and pickup services?
Yes, H-E-B Pharmacy offers delivery and in-store pickup services.
Can customers pay using mobile NFC payment options at H-E-B Pharmacy?
Yes, mobile NFC payments such as Apple Pay and Samsung Pay are accepted at H-E-B Pharmacy.
What nearby dining options are available around H-E-B Pharmacy?
Nearby restaurants include Three Sisters Cajun Specialtz, Arepa 72, Red River BBQ and Grill, Skeeter's Mesquite Grill, and Karam Grill & Bakery, offering a variety of cuisine options.
Are there financial services or ATMs near H-E-B Pharmacy?
Yes, nearby financial services include Western Union, Coinme, HEB ATM, Wells Fargo ATM, The Exchange Network ATM, Bank of America ATM, Bank of America Financial Center, and Chase Bank.
What other nearby amenities can customers use when visiting H-E-B Pharmacy?
Customers can visit nearby places like UPS Access Point for shipping, Body and SOL for skin care, or Highlands Dental Group and Orthodontics for dental needs.
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