H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1621 Mason Road in Katy, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I have never had anything but excellent service at H‑E‑B pharmacy. Employees are patient, helpful, and kind. Those who have negative experiences should assess their own behavior and attitudes. Life is a mirror. You get what you give.
JB
Jean Barrios
Jun 18, 2026
1.0
Today, June 19, 2026, I made a pre-ordered refill. A young man attended to me at the pharmacy around 10:00 AM. He told me to wait 15 minutes, I waited 25 minutes, and when I returned, they weren't ready. Another young woman attended to me and said, "Give me 10 more minutes." I returned, and they still weren't ready. Finally, another woman attended to me and said, "10 more minutes." I returned, and they still weren't ready. This is disrespectful to the customer; the service is terrible at that time. I am complaining about the wasted time. Please correct these bad practices. This was my second visit, same day, same time, with the same people. Horribly irresponsible.
CR
Carmen Rocha
Jun 8, 2026
5.0
Buen precio en las medicinas
SS
Stephanie Solis
Apr 21, 2026
1.0
If I could give a zero, I would. The 1 star could be earned by the front desk inside the store, who were by far much more helpful and polite. I went through the drive through to pick up my son's prescription and was given the worst service I have ever received from any pharmacy. The lady rolled her eyes at me because I had thought my son's insurance was on file, it wasn't. There was back and forth trying to get the card info from my husband and she raised her voice at me and continued to give me attitude when I simply just needed to get my son's medicine. I don't know what the ugly tone was for, but I am not a punching bag and I am going to respond accordingly. I asked for the corporate number and was told a manager will be told. This is by far the worst experience I have had and I am rarely brought to a point where I lose my composure.
CP
Chris Pagano
Apr 12, 2026
2.0
Their water selection is always wet and the actual water smells like mildew every time
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
Where is H-E-B Pharmacy located?
H-E-B Pharmacy is located at 1621 Mason Road, Katy, TX 77450, USA.
What are the H-E-B Pharmacy hours of operation?
Monday to Friday from 8:00 AM to 8:00 PM; Saturday from 9:00 AM to 6:00 PM; Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccinations and do they require appointments?
Yes, H-E-B Pharmacy provides COVID-19 vaccines and accepts both walk-ins and appointments for vaccination services.
How can I get more information on COVID-19 vaccines from H-E-B Pharmacy?
Visit https://vaccine.heb.com/ for the latest information on COVID-19 vaccine phases and FAQs.
What payment methods are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy provide delivery and pickup services?
Yes, H-E-B Pharmacy offers delivery and in-store pickup services.
Can customers pay using mobile NFC payment options at H-E-B Pharmacy?
Yes, mobile NFC payments such as Apple Pay and Samsung Pay are accepted at H-E-B Pharmacy.
What nearby dining options are available around H-E-B Pharmacy?
Nearby restaurants include Three Sisters Cajun Specialtz, Arepa 72, Red River BBQ and Grill, Skeeter's Mesquite Grill, and Karam Grill & Bakery, offering a variety of cuisine options.
Are there financial services or ATMs near H-E-B Pharmacy?
Yes, nearby financial services include Western Union, Coinme, HEB ATM, Wells Fargo ATM, The Exchange Network ATM, Bank of America ATM, Bank of America Financial Center, and Chase Bank.
What other nearby amenities can customers use when visiting H-E-B Pharmacy?
Customers can visit nearby places like UPS Access Point for shipping, Body and SOL for skin care, or Highlands Dental Group and Orthodontics for dental needs.
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