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Brand Certified

H-E-B Pharmacy

3.5
(75 reviews)

Business Details

1621 Mason Road, Katy, TX
77450, United States
(281) 599-0958
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1621 Mason Road in Katy, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
1621 Mason Road, Katy, TX
77450, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

3.5
75 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
2
1 star
24
  • CL
    Cindy Lamm
    Jun 26, 2026
    5.0
    I have never had anything but excellent service at H‑E‑B pharmacy. Employees are patient, helpful, and kind. Those who have negative experiences should assess their own behavior and attitudes. Life is a mirror. You get what you give.
  • JB
    Jean Barrios
    Jun 18, 2026
    1.0
    Today, June 19, 2026, I made a pre-ordered refill. A young man attended to me at the pharmacy around 10:00 AM. He told me to wait 15 minutes, I waited 25 minutes, and when I returned, they weren't ready. Another young woman attended to me and said, "Give me 10 more minutes." I returned, and they still weren't ready. Finally, another woman attended to me and said, "10 more minutes." I returned, and they still weren't ready. This is disrespectful to the customer; the service is terrible at that time. I am complaining about the wasted time. Please correct these bad practices. This was my second visit, same day, same time, with the same people. Horribly irresponsible.
  • CR
    Carmen Rocha
    Jun 8, 2026
    5.0
    Buen precio en las medicinas
  • SF
    Sandra Forest
    Jan 25, 2022
    4.0
    Slow service
  • EB
    Elle Bakes
    Oct 18, 2019
    1.0
    The pharmacy at this location is incompetent at best. I had to switch pharmacies in my first trimester because they couldn't handle filling life saving INSULIN, misplaced scripts that were sent and had 4 files on me so nothing was getting done properly. I have no words for this level of incompetence and feel they need to be reported as my life and the life of my child depended on this medicine. Usually HEB has it together, not this location though.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 25, 2026Yext Knowledge Graph
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