H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 5895 San Felipe Street in Houston, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I have used other pharmacies for years. A situation came up where I had to have some prescriptions filled here. I was reluctant because I had a pharmacy that I really liked. But, I was so pleasantly surprised at how quick, efficient and professional HEB pharmacy is. They are on top of things and the app makes it super easy to fill,pay and pick up your Rx's. 6 ⭐️⭐️⭐️⭐️⭐️⭐️
NA
Noora Ardalan
Sep 1, 2025
1.0
Subject: Poor Service at H-E-B San Felipe Pharmacy Drive-Thru
On Tuesday, 8/13, I visited the drive-thru around 6:00–6:30 PM. I was told I had two prescriptions ready, and when I asked to add another, I was told it would take 20 minutes. I returned an hour later, but a different employee, Vi, said it was not ready and claimed she didn’t know what happened or who helped me earlier. She told me to drive around for another 10 minutes to “help the next customer,” even though my issue wasn’t resolved.
I went inside, where a male employee said he couldn’t help, but then told me my prescription was ready — les than 5 minutes!!! — contradicting Vi’s statement. When I tried to explain, he told me, “I didn’t ask you to explain.”
A woman named Brandi then got involved, but she changed her story multiple times — first asking what happened, then claiming she overheard something different, and later saying the system wasn’t working! Her explanations conflicted with what I was told earlier, and she avoided giving me accurate names of the employees involved!
This experience showed a lack of accountability, respect for customers’ time, and understanding of the importance of timely prescriptions. I request this be reviewed to prevent similar incidents.
AG
A G
Sep 2, 2024
3.0
Please do not send a text saying hours are 8 to 8 when they were 8 to 5pm today. Have better communication that is reliable;
CM
C Mitch
May 15, 2023
5.0
Ceasar is phenomenal! I needed an antibiotic that no pharmacy had in Houston area. The Heb pharmacies would show have it in computer system but did not physically have it. My new best friend, Ceasar, took upon himself to call the pharmacies to locate it. He is amazing!
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
Where is H-E-B Pharmacy located?
H-E-B Pharmacy is located at 5895 San Felipe Street, Houston, TX 77057, USA.
What are the operating hours of H-E-B Pharmacy?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccines and do I need an appointment?
H-E-B Pharmacy provides COVID-19 vaccines and accepts both walk-ins and appointments for COVID-19 and flu vaccinations.
How can I get the latest news and information about COVID-19 vaccines at H-E-B Pharmacy?
Visit https://vaccine.heb.com/ to find current vaccine phases and answers to Frequently Asked Questions related to COVID-19 vaccines at H-E-B Pharmacy.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery services?
Yes, H-E-B Pharmacy offers delivery services for your convenience.
Is there parking or transit access near H-E-B Pharmacy for easy visits?
While parking specifics aren't listed, H-E-B Pharmacy is conveniently located near popular spots like Sushiya at HEB San Felipe and The Roastery café which are accessible in the same shopping area, making visits easy by car or other transportation.
What dining options are near H-E-B Pharmacy if I want to grab a meal?
Nearby dining options include Sushiya at HEB San Felipe for Japanese cuisine, The Roastery café for coffee and light meals, Table 57 restaurant, Cafe Panda Garden serving Asian cuisine, Fountain View Cafe, Dish Society for southern breakfast and brunch, Snappy Salads Briargrove for salads and wraps, and La Vista Italian restaurant.
Are there financial services near H-E-B Pharmacy for convenience?
Yes, nearby financial services include Coinme for ATM and currency exchange, Western Union for money transfer services, and an HEB ATM on site.
What other services can I find close to H-E-B Pharmacy?
Nearby services include KeyMe Locksmiths for key services, America Jewelry store, Sweet Moment Nail and Pedi Spa for beauty treatments, Tutoring Club for educational support, Briargrove Smiles Dentistry, Akilah Yvette Fitness pilates studio, and Stretch Zone The Woodlands gym and spa.
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