Baylor St. Luke's Medical Center is a world leader in exceptional patient care, innovation and research. Our team has made major breakthroughs in the fields of cardiology, neurology, neurosurgery, oncology and transplantation. Our new McNair Campus reflects our dedication to improving health care and is designed to put people first by keeping patients, visitors, staff and doctors safe. Our 27.5-acre campus is the future of health care, with a focus on advanced patient care, research and education.
Location
Baylor St. Luke's Medical Center - McNair Campus - Houston, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.