Our Baylor Scott & White urgent care center in Grand Prairie treats patients 6 months and older for a variety of illnesses and injuries, from allergies to broken bones. We are pleased to provide the Riverside community with quality medical care in a comforting environment. The urgent care doctors, nurses and staff here in Grand Prairie offer extended hours for patients in need of immediate care now, instead of later. If you are already a Baylor Scott & White Health patient, our providers automatically have access to your secure medical record, allowing for seamless, comprehensive care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.