Altered States Wellness is a modern wellness studio that provides holistic recovery and relaxation services designed to improve both mental and physical well-being. The business focuses on helping individuals reduce stress, enhance recovery, and achieve overall balance through immersive, science-backed experiences. The company offers a range of services such as float therapy, infrared sauna, cold plunge (contrast therapy), red light therapy, halo-therapy, nervous system scans, and other recovery modalities that promote relaxation, reduce inflammation, and support nervous system regulation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.