H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2135 E Main in Eagle Pass, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I’m really frustrated with the pharmacy at H‑E‑B. Every time I come, the wait is extremely long—whether you go inside or use the drive-thru, it’s the same situation. They rarely answer phone calls, and when they do, you’re left on hold forever.
What’s even more frustrating is being told that your prescription is ready, only to arrive and find out it’s not. Today I spent almost an hour just waiting in line, which is unacceptable.
This location seriously needs to improve its organization, communication, and customer service. Patients shouldn’t have to deal with this kind of delay, especially when it comes to medications.
Because of these repeated issues, I will be moving my prescriptions to another pharmacy. This has been an ongoing problem, and I can’t keep wasting this much time every visit.
BG
Bill Gatchell
Feb 12, 2026
1.0
This location is the worst of all HEB locations in Texas. They never answer the phone for me or another pharmacy; regardless of the time of day. The line for service at the store is always 5-10 people long. The inventory of available prescriptions is usually out of stock meaning it takes 2-3 days to fill a prescription. Get your pprescription filled somewhere else if all possible.
AD
Amber Duncan
Feb 4, 2026
1.0
I been calling since 10:30 my son is out of his medicine I can't do an auto refill it's requiring me to talk to the pharmacist and no answer it's been over an hour
SH
Sheila Hernandez
Jan 7, 2026
1.0
This pharmacy sucks, my daughter has cancer and every single month I have to struggle to get her medication it is so ridiculous. How could these people live with themselves knowing that there's people out here already suffering with life threatening diseases and on top of that you have to deal with an incompetent pharmacy and their employees!!HEB management please take care of you pharmacy
What payment options are accepted at H-E-B Pharmacy in Eagle Pass?
H-E-B Pharmacy accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find more information about COVID-19 vaccines offered by H-E-B Pharmacy?
You can visit https://vaccine.heb.com/ for the latest information and FAQs about COVID-19 vaccines at H-E-B Pharmacy.
What other services does H-E-B Pharmacy provide besides prescriptions and vaccines?
H-E-B Pharmacy also offers immunizations, optical goods, medical equipment and supplies, first aid supplies, and services provided by optometrists and opticians.
Are there nearby grocery or supermarket options close to H-E-B Pharmacy in Eagle Pass?
Yes, the H-E-B supermarket is located nearby, offering a full range of grocery and pharmacy services—convenient for combined shopping and healthcare needs.
What entertainment or dining options are near H-E-B Pharmacy?
Nearby, you can find Redbox for movie rentals and restaurants such as Flaming Bird By H-E-B and El Rey del Sazon for casual and Latin American dining experiences.
How can nearby financial services benefit customers visiting H-E-B Pharmacy?
Customers can conveniently access banking services at International Bank of Commerce and IBC Bank, as well as currency exchange via Western Union and Coin Cloud Bitcoin ATM, close to H-E-B Pharmacy.
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