MCHD is an award-winning critical access Hospital located in the High Plains of Texas in the town of Dumas. MCHD serves a rural population base that covers six counties and consistently performs alongside top hospitals in the nation, both rural and urban, in clinical measures, patient satisfaction, and employee satisfaction.
MCHD offers its community a wide range of services including hospital inpatient and level IV emergency and EMS services; outpatient services including home health, hospice, various therapy services, surgical services, and self-referral mammography; owns and operates a 47-bed nursing home; and currently operates a total of seven physician clinics providing services from family medicine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.