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Concho Hearts Hospice Decatur

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About

Hospice & Long Term Care
At our hospice, care is led by local nurses who are owners and operators, bringing firsthand clinical experience and a deep commitment to every patient we serve. We believe hospice should be personal, compassionate, and centered on dignity, comfort, and family support. Our team strives for excellence in every aspect of care, treating each patient and family as if they were our own. Being locally owned allows us to respond quickly, communicate clearly, and truly understand the needs of the community we serve. To provide seamless care, we offer in-house durable medical equipment (DME) and work with a dedicated, trusted hospice-only pharmacy. This allows us to coordinate medications and equipment efficiently so patients receive what they need!

Location

Concho Hearts Hospice Decatur
2804 US-380 bldg 8, Decatur, TX
76234, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.