Baylor University Medical Center, part of Baylor Scott & White Health, is a comprehensive Level I trauma center, one of only three adult trauma centers in Dallas, covering 21 counties (18,000 square miles) and five million residents. The trauma services division has dedicated trauma and stroke teams, providing 24-hour coverage of emergency services. The Riggs Emergency Department, with more than 75,000 square feet and 85 patient treatment rooms, has dedicated areas specifically for trauma care, physician referral and minor emergency care.
Location
Baylor University Medical Center, part of Baylor Scott & White Health Emergency Room
Baylor Univ Medical Center, part of Baylor Scott & White Health Emergency Room, 3305 Worth St, Dallas, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.