Baylor Scott & White Surgical Institute has been delivering quality healthcare in the Dallas area for over 50 years. Located at Baylor University Medical Center, part of Baylor Scott & White Health, the surgeons here have maintained a long-standing reputation for quality surgical care throughout Dallas and are known for consistently offering patients comprehensive care in a comfortable and caring environment. Baylor Scott & White Surgical Institute - Dallas offers an electronic health record system and medical records portal for improved patient access. We consistently demonstrate our true commitment and dedication to the well-being of our patients and our motto to do right by our patients and do it well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.