Advance ER in Dallas, TX provides immediate access to emergency care by our board-certified, specialty-trained emergency physicians 24/7 — with no wait and no appointment required. Whether it's a minor issue or a serious concern, we deliver fast, high-quality and award-winning emergency care (recognized three years in a row as “Best ER in Dallas” by Addison Magazine) in a modern, private setting designed for your comfort. We’re redefining what emergency care should be: compassionate, efficient, and patient-focused. Our concierge-style service ensures each patient is treated with the attention and respect they deserve — all without the long waits of traditional ERs. We accept most commercial insurance and honor in-network insurance benefits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.