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Village Urgent Care and Wellness Center

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About

Urgent Care
Providing quality care for you and your family for a broad spectrum of illnesses, injuries, and minor medical emergencies is our mission at West Oaks Urgent Care Center. We are your go-to urgent care in Houston, TX, committed to making your visit a fast, caring, and comfortable experience. We're pleased to treat adults, children, and infants seven days a week, including holidays and evenings. When you have an urgent need, you'll be treated by our friendly board-certified doctors and mid-level providers who utilize the latest equipment and practices in our state-of-the-art facility. We accept most major health insurance plans, including many PPOs and HMOs. Walk-ins are accepted, and you can count on same-day appointments.

Location

Village Urgent Care and Wellness Center
15202 Mason Rd Suite 500, Cypress, TX
77433, United States

Hours

Monday8:30 AM - 8:30 PM
Tuesday8:30 AM - 8:30 PM
Wednesday8:30 AM - 8:30 PM
Thursday8:30 AM - 8:30 PM
Friday8:30 AM - 8:30 PM
Saturday8:30 AM - 8:30 PM
Sunday8:30 AM - 8:30 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.