The Heart Institute of East Texas is a premier cardiology group committed to serving and enhancing the well-being of residents of the East Texas Region. Our mission, for over 38 years, has been to provide high-quality, cost-effective, proactive, diagnostic and therapeutic heart & vascular services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.