VIVA Pediatric Healthcare - Lubbock (formerly Lauves Pediatric) is a children's day nursing center for children who require nursing care. We are a medical day facility that offers reliable nursing care for children with medically complex needs at no cost to parents with Medicaid. Services available at the center include: Nursing Care, Therapies (provided by outside agencies), Educational Needs (PTISD Homebound or Home School), Socialization for special needs children birth to 20 years old, and transportation to & from the center within 30 miles, if requested.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.