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H-E-B Pharmacy

3.4
(84 reviews)

Business Details

2701 East 7th Street, Austin, TX
78702, United States
(512) 478-8086
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2701 East 7th Street in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
2701 East 7th Street, Austin, TX
78702, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
5/25/20268:00 AM - 8:00 PM

Reviews

3.4
84 reviews
5 stars
44
4 stars
4
3 stars
7
2 stars
2
1 star
27
  • KH
    Kevin Halladay-Glynn
    May 8, 2026
    3.0
    Sometimes I have a great experience here and sometimes it’s rough. I’ve come back 3 days in a row to pick up a medication and have been told every day it’s set for pickup ‘tomorrow’. It’s before 9am right now and I was just ignored through the intercom until I left. It’s one specific employee tbh and I think I see other reviews calling out the same person. I bet if I call later and get someone else they’ll help me.
  • NA
    Nicole Atkins
    Apr 30, 2026
    2.0
    I appreciate that they have a difficult job but some of the staff are really rude, unnecessarily so.
  • MM
    Mitchell
    Apr 8, 2026
    1.0
    The pharmacy at this store is so bad. Call multiple times to get a prescription refilled and every time I come it’s not ready. Lines are always long and regardless of showing them my HEB text saying my prescription is ready, it’s never ready when I come.
  • CS
    Christine Salinas
    Apr 6, 2026
    1.0
    Today? First I call to confirm closing time, barely a greeting. Then in person, my doctor sent the script this morning, 10 hour’s later & I’m told it will be ready in the morning they will have to order it!!?? When I asked which HEB had that med now? Magically it will be ready in 10 minutes!? And it was- but whyyyy wasn’t it ready? So yes,1 star, poor customer service, first on the phone, then in person. H‑E‑B don’t start failing me now. Normally you can count on attentive customer service on the phone & in person BUT today?? NO not today.
  • LS
    Luis Sanchez
    Apr 2, 2026
    5.0
    I went into HEB Pharmacy feeling nervous about starting a new medication, and Peyton completely changed that experience for me. She was patient, kind, and took the time to answer every question I had without making me feel rushed. She explained everything so clearly that I walked out feeling confident and informed. I’m convinced she could teach a masterclass on how to make people feel comfortable and at ease. If every pharmacist were like Peyton, no one would ever be nervous picking up a prescription again.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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