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Brand Certified

H-E-B Pharmacy

3.3
(210 reviews)

Business Details

1801 E 51st Street, Austin, TX
78723, United States
(512) 474-2662
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1801 E 51st Street in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
1801 E 51st Street, Austin, TX
78723, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

3.3
210 reviews
5 stars
94
4 stars
25
3 stars
10
2 stars
16
1 star
65
  • KS
    Kersia Salazar
    Jul 20, 2026
    1.0
    I have never had such a hard time and been so inconvenienced when trying to refill a prescription.
  • DA
    DorkaNoemy Antequera
    Jul 11, 2026
    5.0
    Muy buena 🫰🏼✨
  • AF
    Ana Maria Durán Fonseca
    Jul 5, 2026
    5.0
    Atención esmerada y de muy buena calidad. Aprecio el tratamiento que me dieron.
  • AM
    Ashlie l Mowery
    Jun 23, 2026
    2.0
    Problems every single time. I’m sick of it. Changing pharmacies
  • KH
    kemyra hill
    Jun 15, 2026
    1.0
    Today I visited this pharmacy and had a very disappointing experience. I waited in line behind several customers and patiently waited my turn. When I finally reached the front of the line, I was passed over so another customer could be helped first. The employee assisting customers (Anaisa) and the customer who was allowed to go ahead of me appeared to know each other or share a common background, which made the situation feel questionable. When I asked why I had been skipped, I was told that the other customer had been waiting. However, if that were truly the reason, it is unclear why she was not asked to wait her turn with everyone else or why she was not brought forward before I reached the front of the line. Whether intentional or not, the situation gave the appearance of favoritism and left me feeling that I was not treated fairly. Customers should be helped in the order they arrive, and any exceptions should be explained clearly and applied consistently. Unfortunately, this experience left me frustrated and disappointed with the level of customer service I received.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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