Baylor Scott & White Medical Center - Austin is now open. From eastbound US Highway 290, exit Monterey Oaks and proceed 1/2 mile. The medical center is on the right. From westbound US Highway 290, exit Monterey Oaks and proceed 1/2 mile to the U-turn for the eastbound access road. Take the U-turn and go a 1/2 mile to the medical center on the right. We're proud to be the newest full-service hospital in Austin that offers a range of medical and surgical services, as well as an Emergency Room (ER) that's open 24/7. The physicians at our Austin hospital are also now available for appointments at Baylor Scott & White Clinic - Austin Oak Hill, our medical clinic located on the same medical campus as Baylor Scott & White Medical Center - Austin.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.