Medical City Arlington is a 493-bed, full-service, acute care hospital serving the Dallas/Fort Worth area since 1976. A 2026 Healthgrades Top 100 Hospital ranked in the top 2% nationwide for quality, we provide advanced emergency care as a Level II Trauma Center and the area's only Comprehensive Stroke Center. Our specialties include cardiology, neurology, orthopedics, Level II Trauma Center, women's services and a Level III NICU for high-risk births.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.