ExcelaCare Home Health & Hospice, formerly known as Interim Healthcare, provides compassionate, patient-centered care through every stage of the healthcare journey. Our Home Health team helps patients recover safely at home with skilled nursing, therapy, and personalized care plans designed to promote healing, independence, and quality of life. When comfort-focused care becomes the priority, our Hospice team provides expert symptom management, emotional and spiritual support, and compassionate guidance for patients and their loved ones. Together, our experienced clinicians deliver a seamless continuum of care, ensuring patients and families receive the right level of support when they need it most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.