Calibration Keep all measurement equipment calibrated and ready to use with the least down time possible. Log results into Calibration database.
Preventive Maintenance Perform regularly scheduled maintenance to minimize unplanned breakages.
RMAs Evaluate customer returns. Diagnose & repair in a timely manner.
Production Repairs Diagnose and repair production fallout. Work with the quality team to determine the root cause of problems and implement improvements.
Work Instructions Create or improve documented procedures through pictures and words.
Production Floor Troubleshooting Use your technical skills and experience to provide a quick response to things gone wrong. Work with the quality team to drive improvements.
Parts Evaluation
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.