Highpoint Health - Winchester with Ascension Saint Thomas (previously Southern Tennessee Regional Health System - Winchester) is part of the Highpoint Health with Ascension Saint Thomas system. Together with Highpoint Health - Sewanee, our two southern Tennessee community hospitals serve residents and visitors to Franklin County. With a combined 198 acute and skilled care beds, our hospitals are fully accredited by The Joint Commission.
Location
Highpoint Health - Winchester with Ascension Saint Thomas
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.