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Covenant Health Urgent Care - Sevierville

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About

Urgent CareFamily Practice PhysicianMedical ClinicOccupational Medicine
Started in 2010, when Dr. Michael Rothwell, the “Well” in Well-Key and Dr. Robin Huskey, the “Key” in Well-Key opened their first clinic in Sevierville. While practicing medicine and surgery in Sevierville, the two decided there was a need for enhanced patient access to affordable, quality immediate care with extended hours. Something easier and less expensive than the local emergency rooms. Enter: “Smoky Mountain Urgent Care,” their first urgent care and the first certified level 1 urgent care center in the entire region. As the clinics grew beyond the confines of the Smoky Mountains where it started the name evolved into Well-Key Urgent Care.

Location

Covenant Health Urgent Care - Sevierville
1787 Veterans Blvd, Sevierville, TN
37862, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.