GNC

Reviews

• CC

  Chris

  Oct 31, 2026
  5.0
  Brady was a great sales associate! I had a lot of questions for him and instead of lying, he told me he didn’t know when he actually didn’t know the answers. I was going to shop at another store but because of how knowledgeable he was, he helped me narrow down what i needed and saved me the gas and time of shopping elsewhere.
• RH

  Robert Hall

  Sep 26, 2026
  5.0
  Brady was an amazing help. He didn’t just push GNC product. He helped understand what I was looking for and gave various ideas and feedback on that achievement. Compared to the Smyrna store that I tried to go to out of convenience this morning, this store was WAAAYYYY more educated, friendly and the stock of available product was 10 fold better.
• CC

  Christian Crawford

  Sep 20, 2026
  5.0
  I always go to this location, customer service is always awesome. They seem to always have what I need.
• AM

  Ana Mureno

  Sep 12, 2026
  5.0
  Love this place everyone is always so helpful. Can always find what I’m looking for. Everyone is always nice and answers the questions I have.
• RR

  Rogino

  Sep 2, 2026
  1.0
  Extremely disappointing experience with GNC. I went into this GNC location trying to make some positive changes in my life and become healthier. During my first visit, a young male employee added a membership fee of around $40 to my purchase, bringing my total to over $100. At the time, I was okay with it because I intended to take advantage of the membership and thought it would be beneficial. The problem came during my second visit. I went back to purchase the same products, and I was apparently signed up for a recurring subscription without my knowledge or permission. I never agreed to have these products automatically charged to my account every month. When I returned to the store to address the issue, ironically, the employee who had originally helped me was not there. I explained what happened and was told by the employee working that day that the subscription had been cancelled. I trusted that it had been taken care of. About a month later, I woke up to another charge at approximately 3:00 AM for the same products. I was extremely frustrated because I had specifically been told the subscription was cancelled. I then discovered that I apparently had to either contact customer service or log into an online account to cancel the subscription. The problem was that I could not get the password-reset process to work, and it was almost as if the account didn’t even exist. I ultimately had to call customer service to get the situation resolved. What makes this even more concerning is that when I originally went into the store to complain, I was told by the employee working there that “nothing was going to happen” to the young man who set up the subscription because he was supposedly best friends with the district manager. I cannot personally verify that relationship, but that is what I was told, and if true, that is extremely concerning. No employee should feel protected from accountability because of a personal relationship with management. I have absolutely no problem paying for a membership or subscription when I knowingly agree to it. What I have a problem with is being enrolled in a recurring charge that I never authorized and then being charged again after I was told it had been cancelled. GNC needs to seriously look into what is happening at this location. Management should review the transaction records, determine how my subscription was created, verify whether proper authorization was obtained, and investigate whether other customers may have experienced the same thing. I am extremely disappointed. I went into this store intending to spend my money and make healthier choices, and instead I left feeling like I couldn’t trust the people handling my purchases or payment information. I strongly recommend that GNC corporate investigate this location and the employee involved. Customers deserve transparency, honesty, and accountability.

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