Kroger Pharmacy

Reviews

• CY

  Clara Yerger

  Jun 8, 2025
  5.0
  Very knowledgeable and helpful. Great customer service
• GP

  Gary Pope

  May 10, 2025
  5.0
  I'm considering changing to here... it's a controlled substance so that being said,I have long hair no tattoos but in 2025 you're still judged for that.for over a year at my current pharmacy it was great..I use the app because I don't want to bother them,they have a lot of people to take care of.i'm 54 and do the hardest and probably most physical job for the city of Memphis walking up to 50 miles a week as I work..I'm in great physical condition and my blood pressure is always between 115 over 70 to 120.over 75...as a 5th degree in martial arts I work out after work so I abuse nothing...but I see a psychiatrist.. I'm partially blind over a near fatal car crash and been diagnosed with 3 other things...now my pharmacy has someone new who I feel treats me as some junkie because they aren't on top of updating the apps which forces me to call.ive met other customers over the yrs older than me and I used to talk to the pharmacist before as if him and his team were like family...this new one just made me feel uncomfortable..you shouldn't ask a customer in front of a line of people what you take so they can all hear and all they need is my id and know exactly what I tak. that's so unprofessional and what if someone heard that which most did....one could have tried to rob me... it's unbelievable....so I'm thinking hard about switching to here....if just once I'm treated like that and I don't believe I will be but I would leave and go somewhere else....she no longer has a job at that pharmacy...so if they think they can't be fired they need to think again...I didn't have her fired,no I didn't appreciate how I was treated but many didn't like her...I would never do that,I just leave and let them be judgemental....they don't know me,...my psychiatrist only knows...I saw only a few negative comments but from the good ones I saw,I may just come there
• AA

  Anointed

  Dec 7, 2024
  1.0
  I would rate 0. I have been with this Kroger a year now. Unbeknown to me they only have pharmacy techs working. I have asked for the pharmacist who I have yet to see in the store. Maybe they just have one on staff. I don't know, but I have not seen or heard from a pharmacist. This is dangerous. So I am having my meds transferred but to a pharmacy that hires pharmacist not Just techs. There was an incident where the techs were convinced that one of my medications interacted with another one. Which was false. I am now in the process of getting all of them transferred to a pharmacy with pharmacist there. The one thing I could say about Walmart is they hire more than one pharmacist, at least two there at all times. Techs should not be trying to make medication decisions. I transferred all my prescriptions to this Kroger from Walmart because I no longer wanted to shop at Walmart. There were two prescriptions that happen to be listed as controlled substances that were too early for Walmart to fill. First Kroger filled the prescriptions. Today December 7th around 11:30 am when I went to pick them up they had put them back. I ask the girl why she said she did not know but would put them in for refill. So I went shopping while I waited. I went back 20 minutes later not only had they been refilled, but obviously the pharmacist there did not look to refill them. The girl spoke to the pharmacist and the pharmacist said to me that she did not feel comfortable refilling the two prescriptions since the others were filled at Walmart. First of all one of the other medications was filled at Walmart and Kroger had filled one of the prescriptions on an occasion when Walmart could not get it in. She finally asked the question she should have asked instead of assuming that because I was African American I was a drug addict or was trying to get over or whatever. She finally asked instead of researching it: why didn't I fill the other two at Walmart? That was as simple it was too early to refill them. If she would have simply done her research, she has access to a system that shows the last time a prescription was refilled and where. She could have seen the date the prescriptions were transferred and what prescriptions could be refilled and the ones that could not be. Instead of doing the work she made a race based and biased decision. I had to wait another 20 minutes now while she refilled them. I don't shop at Walmart because of there racist decisions. It seems Kroger needs to do some training and decisions on who they hire as pharmacist and what their preconceived mindsets are. Do better Kroger at 799 Truse, Memphis TN. Racism is real. Dr. Georgia Session
• JP

  Jan Pitts

  Nov 15, 2023
  5.0
  Great staff. Efficient, friendly and knowledgeable.

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