The Little Clinic is located right inside your neighborhood grocery store. Our board-certified nurse practitioners and physician assistants can diagnose and treat minor illnesses, administer vaccines, provide physicals and much more! Plus, we are open 7 days a week and we take most insurance plans.
Completely unprofessional and disrespectful of my time and money. I scheduled a DOT physical at the Kroger Little Clinic earlier this week and was clearly told there would be a $20 fee if we missed the appointment. As a business owner, I pulled an employee off the job, paid them hourly to be there, and we showed up on time, ready to go.
When we arrived, we discovered they had booked our DOT physical even though there was no qualified DOT provider on site. They knew this exam could not be completed but scheduled it anyway. If I had been the one to “no-show,” they would have gladly charged me the fee—yet when they wasted my employee’s time and my payroll dollars, there was zero accountability.
Because of their incompetence, we now have to redo the entire process somewhere else, pay my employee for another trip, and deal with an unnecessary delay on a time-sensitive DOT card. There was no real apology, no effort to fix the situation on the spot, and no offer to make good on the money and time they cost my business.
If you are an employer or commercial driver, do yourself a favor and take your business somewhere that actually respects your schedule and understands what a DOT exam means for people who work for a living. This clinic expects customers to pay for their mistakes but does absolutely nothing when the mistake is theirs.
This has now happened to me at two different Little Clinic locations in the past twelve months. Acceptable compensation for wasting my staff’s labor is $40 per visit. Both times, I called and spoke with the central office. Corporate refused to call back but did send a personality-free automated email that failed to address the issue or take any accountability.
Side note: The one DOT exam I did complete there was handled well—the on-site staff were great. Corporate, however, dropped the ball repeatedly. The corporate team needs serious improvement, as they are failing both the staff and the customers of the Little Clinic.
DR
Diana Raney
Feb 15, 2026
5.0
Logan was amazing. I didn’t wait long at all for my diagnosis.
TH
Tommie hannah
Feb 9, 2026
5.0
We could not be more pleased with my husband’s visit. Logan is awesome! Heaven is so sweet and helpful. We were early for the appointment and my husband was seen early. Very happy with the outcome 😃
AM
A. M.
Jan 30, 2026
5.0
Very friendly staff. NP Logan was very professional and helpful. I appreciated the online appointment scheduling and check-in.
Frequently Asked Questions About The Little Clinic
What types of medical services does The Little Clinic provide?
The Little Clinic offers diagnosis and treatment for minor illnesses, vaccine administration, physicals, and more, provided by board-certified nurse practitioners and physician assistants.
Where is The Little Clinic located?
It is located inside Kroger at 9025 US Highway 64, Lakeland, TN 38002.
What are the opening hours of The Little Clinic?
The clinic is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 9:30 AM to 4:00 PM.
Do I need an appointment for COVID-19 testing at The Little Clinic?
Yes, appointments are required for COVID-19 testing which meets CDC and government guidelines. Testing is available by self-administered Copan PCR tests under healthcare provider oversight.
What payment options are accepted at The Little Clinic?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is The Little Clinic wheelchair accessible?
Yes, the clinic has wheelchair accessible entrances, parking, and restrooms for patient convenience.
How can I schedule an appointment at The Little Clinic?
You can schedule an appointment online at https://www.kroger.com/health/clinic/schedule-appointment or use the Kroger mobile app.
What should I know about nearby dining options around The Little Clinic?
Nearby dining options include SNOWFOX for casual dining, Three Guys Pizza Pies for pizza, El Mezcal Mexican Restaurant for Mexican cuisine, KFC and Pizza Hut for fast food. You can enjoy a meal before or after your visit.
Are there any nearby places where I can fill my prescription or buy health products?
Yes, Walgreens pharmacy is nearby where you can fill prescriptions and buy vitamins and supplements conveniently.
What nearby transit or service locations can help me visit The Little Clinic?
Kroger Fuel Centers, Kwik Shop gas station, and Circle K convenience stores are nearby for fueling and quick stops. Memphis Fire Station 59 is close for emergency awareness. Enterprise Rent-A-Car is nearby if you need rental services.
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