Hospice & Long Term CareHospitalMedical ClinicMedical Service Organization
At Tennova Healthcare Hospice, we are more than an organization of hospice professionals – We are proud members of communities across East Tennessee. Compassionate, quality service is our mission. And to us, service means getting to know our patients on a personal level.
We Pledge To Be:
Person Centered
We know the people we serve, understand their needs, and tailor healthcare to ensure the best journey possible.
We Pledge To Be
Quality Focused
We’re passionately committed to making healthcare better every day by leading the industry in clinical excellence and service quality.
Community Minded
We empower our clinicians and staff to embrace the communities they serve, because the best care happens in the context of strong relationships.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.