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LensCrafters

4.4
(239 reviews)

Business Details

5415 Washington Pike, Knoxville, TN
37918-5045, United States
(865) 544-1818

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5415 Washington Pike, Knoxville, TN
37918-5045, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.4
239 reviews
5 stars
190
4 stars
11
3 stars
7
2 stars
6
1 star
25
  • HH
    hannah Heckman
    1 day ago
    2.0
    The blonde lady that works up front is rude and stuck up. Not helpful at all.
  • WW
    Wandering Wonder Woman
    3 days ago
    1.0
    Messed up my glasses and my husband's multiple times.
  • KH
    kristi howley
    May 12, 2026
    5.0
    Very knowledgeable and helpful staff. Loved the doctor!
  • TW
    TIM Walker
    May 11, 2026
    1.0
    I've been there 2 times to get glasses and I've had to take those back both times. This last time I ordered bifocal, polarized glasses. Took those back cause they didn't make them bifocal, was told the prescription wasn't right. OK, why didn't you tell me that before I ordered them? Got those back and they are not polarized so I took those back and was told they don't make those lenses polarized. Again, why didn't you tell me that to start with? Needless to say I just got a refund. I don't appreciate being lied to and then charging me for something you knew I wasn't getting.
  • JB
    Joan Bontempo
    Apr 28, 2026
    5.0
    Looking for new frames with a new prescription and was very pleased at the amount of time given to me on finding the right frames, investigating proper lens choices and overall care. I love this LensCrafter location on Washington Pike. Very professional and very friendly.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified May 17, 2026Yext Knowledge Graph
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