Covenant Health Urgent Care offers on-demand, convenient care from 8 am to 8 pm, 7 days per week. This location is fully equipped with onsite X-ray imaging, lab services, occupational health services, COVID-19 testing, and illness and injury care.
Covenant Health Urgent Care is located in Covenant Health South, a newly constructed, free-standing medical facility in South Knoxville, located at the corner of Chapman Highway and Mountain Grove Drive at 7625 Chapman Highway, Suite 107, Knoxville, TN 37920. In addition to urgent care, the Covenant Health South campus includes primary care, cardiology, women’s health, imaging, rehabilitation, and other specialties. The facility totals 47,346 square feet with the potential for future expansion
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.