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Home Instead

4.8
(19 reviews)

Business Details

196 Cheyenne Dr, Jackson, TN
38305, United States
(731) 736-8239
https://www.homeinstead.com/home-care/usa/tn/jackson/692/

About

Home Health Care ServiceSenior Citizen Center
Home Instead Jackson is locally owned and operated and has been proudly serving West Tennessee for over 17 years. We provide in-home care beginning at 12 hours a week to around the clock care. Our services range from light housekeeping, meal prep, errands and transportation, to heavy personal care and late stage Alzheimer’s and Dementia specialized care. Our goal at Home Instead is to keep our clients safe while allowing them to remain in the comfort of their own home. Call us today for a no-fee, no-obligation assessment for you or your loved one!

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
196 Cheyenne Dr, Jackson, TN
38305, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.8
19 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • DK
    Doris Ann King
    Nov 28, 2025
    5.0
    Recently, we have not been pleased with Home Instead. We have 3 regular care givers, but one just left because the pay wasn’t enough for her. I asked how much she makes and she told me. She did a great job, but now she is gone. And there is not automatic raises based on merit or time with the company. No wonder there is such a turnover of employees. We are very fortunate to have LTC insurance that we have paid a lot for, and the company is one of the best. And our care givers go above and beyond in talking care of us. I see from the reviews that we are not alone. Our excellent caregivers are Joyce Walker & DeAndra Hampton.
  • NT
    Norm Tullis
    Dec 22, 2020
    5.0
    My wife is the person being taken care of, I simply provide payment for the services provided. However, I am also cared for in the sense that many of the household chores I would otherwise be personally performing are taken care of by our care-provider from Home Instead. Additionally, and probably most importantly, the lady from Home Instead has developed a very close bond with my wife. My wife refers to her as her second sister. This is quite satisfying for me to know someone cares so much for my wife that she thinks of that person as another family member! What value can a person place on that?
  • DA
    Don Alsup
    May 10, 2019
    5.0
    Excellent services and professional staff. The staff was attentive, trustworthy, dependable and caring. I was confident my 97 year old father was in good hands. It would have been extremely useful if they had a medical branch/department who could take charge when the customer was in need of medical assistance. I highly recommend Home Instead.
  • AO
    aubrey oliver
    Jan 29, 2019
    5.0
    I can not say enough great things about Home Instead and the care they gave my 90 year old mother and 97 year old stepfather. The caregivers were so kind, understanding and well trained. HI was very flexible and accommodating in scheduling the time the caregivers were at the house. If you need in home care because you don't want your love ones to go to assisted living or a nursing home, HI is the perfect option. We tried another well known in home care company before HI and there was no comparison in the care my parents received.

Frequently Asked Questions About Home Instead

What type of in-home care services does Home Instead Jackson provide?

Home Instead Jackson provides in-home care ranging from 12 hours a week to around-the-clock care, including light housekeeping, meal prep, errands, transportation, heavy personal care, and specialized late stage Alzheimer’s and Dementia care.

How long has Home Instead Jackson been serving the community?

Home Instead Jackson has been proudly serving West Tennessee for over 17 years since February 4, 2008.

Brand Certified Facts from Home Instead

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Certified May 17, 2026Yext Knowledge Graph
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