Our members can access a clean and well-maintained gym 24 hours a day, 7 days a week. This is in addition to tanning and Hydro lounge amenities during staffed hours. Potential members will find ATC Jackson East has outstanding customer service and the cleanest gym in the industry.
This is a 24/7 gym where the staff knows the clientele on a first name basis and actively checks on the members. We care about our members and helping them achieve the goals that they set for themselves.
Jackson East as a whole is a very spacious facility. There is plenty of room in the free weight area, cardio area, and Life Fitness section to get in a full-body workout. Our 24-hour Jackson gym is one of the most spacious of all of our locations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.